Papertrue! True! True! True!
My experience with papertrue.com was great. I came across their site from the high ratings. And the high ratings proved to be true. Once I got onto their site, I was immediately helped by a papertrue.com Rep, a live person, who helped answer my questions and walked me through the process. That was a big plus! And as a first timer, I got a discount or free edit. That was another plus! And the transaction was quick and easy. The turnaround time was also fast, delivery was on schedule and on time as specified. Another plus! My editor was also great and very helpful with comments, notes and suggestions. And when my document was completed and I had to ask a question to my editor, the Customer Service Rep was quick to respond. They escalated the matter so that my question would reach my editor and my editor would give me a reply directly and quickly. And my editor did just that. That was a major plus! Overall, thumbs up on great Customer Service and Editorial service. I would recommend them and look forward to working with them again. Thank you papertrue.com!